FAQ

Frequently asked questions

Everything about AI Visibility, the free scan, the score and the Agent Test, in plain language.

What is AI Visibility?

AI Visibility monitors whether your brand is mentioned in answers from ChatGPT, Gemini and Perplexity. You track prompts, competitors, sentiment, citations and daily insights — then improve with keyword opportunities and a content draft pipeline. Sign in to use AI Visibility; the free scan needs no account.

How do Credits work for Visibility and Audits?

New accounts get 25 Credits free. One shared Credit balance covers Agent Audits and Visibility runs. A Visibility run costs 1 Credit per prompt × model. Daily Insights cost 5 Credits. An Agent Audit task costs 100 Credits.

What do I get for free?

Two things: (1) the free readiness scan needs no account, and (2) signup gives you 25 Credits to try AI Visibility — about 25 Visibility runs or several Daily Insights. Agent Audits cost 100 Credits per task; buy packs when you need them.

Which AI models does Visibility track?

You choose models such as ChatGPT Latest, Gemini Flash and Perplexity Sonar. Each active prompt is run against your selected models so you see mention share across platforms, not just one.

Can Visibility run automatically every day?

Yes. Auto-run starts one Visibility round per day (UTC) for your active prompts and models. It pauses when Credits run out and emails you if that happens.

What is Content Autopilot?

From Google Search Console opportunities you can score and promote keywords into a queue, generate AI drafts, review them, and export Markdown plus meta — ready for your CMS. AgentEye does not deploy to your site for you.

What does the free scan actually check?

The scan fetches up to ~16 public URLs of your site (homepage, llms.txt, robots.txt, sitemap.xml and common pages like /about, /pricing, /faq) and runs 25+ checks across seven categories: agent discovery, crawlability, sitemap and structure, content clarity, docs/API readiness, trust signals, and risk and compliance. The result is a 0-100 Agent Readiness Score with a full pass/fail diagnosis.

Is the scan really free? What's the catch?

Yes. The scan is free, requires no signup and takes under a minute. If you want more, sign in for AI Visibility or order a paid Agent Test where a real browsing agent attempts real tasks on your site.

What is llms.txt and why does it matter?

llms.txt is a plain-text Markdown file at the root of your site (like robots.txt, but for AI). It gives LLMs and agents a concise, machine-readable map of your most important pages and a summary of what you do. Sites with a good llms.txt are easier for ChatGPT Search, Claude, Perplexity and browser agents to understand and cite correctly.

Do you crawl my whole website or execute JavaScript?

No. We fetch a small, fixed set of public URLs (max ~16), read the raw HTML and text, and never execute JavaScript, set cookies or log in. The scan sees your site exactly the way a text-reading agent does.

What is a good Agent Readiness Score?

Scores of 81-100 mean your site is Agent Ready; 61-80 is Mostly Agent Ready; 31-60 Partially Agent Ready; 30 or below means agents will struggle badly. The average across all scanned sites is currently around 58, so anything above 80 puts you clearly ahead.

My score is low. What should I fix first?

Request the free email report from your report page. It contains every failed check ranked by score impact, with concrete step-by-step fixes and effort estimates. The biggest quick wins are usually llms.txt, robots.txt, a sitemap and server-rendered content.

What is the Agent Test and how is it different from the scan?

The free scan answers 'Can agents read your site?'. The Agent Test is an Agent Usability Audit. It answers 'Can agents actually use it?'. Autonomous agents attempt real tasks (sign up, book a demo, complete checkout) with multiple attempts, screen recordings, failure traces and a prioritized fix roadmap. AI Visibility is separate: it answers 'Do AI answers mention you?'.

Will a better score guarantee that ChatGPT recommends my site?

No, and be wary of anyone who promises that. The score measures whether your site is easy for agents to discover, read and use. Visibility tracking shows whether you are mentioned — neither guarantees rankings in AI systems.

How often should I re-scan my site?

Re-scan after every fix you ship, and roughly once a month otherwise. Agent ecosystems evolve quickly, and reports are kept at a permanent URL so you can track your progress over time.

Can you implement the fixes for me?

Yes. We can help implement scan fixes (llms.txt, structured data, server-rendered content, and more). Scope and pricing depend on your site. Request a quote via the contact page with package "Scan fixes" or describe what you need.

Still have questions?

Run a free scan to see your own score, or talk to our team directly.

FAQ | AgentEye